Photograph your roof like a claims lawyer
The adjuster's photos will support the adjuster's conclusion. Yours have to do better. A slope-by-slope method that makes “wear and tear” hard to write with a straight face.
A roof claim usually dies one of two deaths: “wear and tear” or “insufficient documentation.” Both are photography problems. The carrier's inspector will spend twenty minutes on your roof and take the photos that support the conclusion the file already leans toward. Your photos are the counterweight - if you take them like someone building an exhibit instead of someone taking pictures.
Wide first, then close
Every sequence starts wide. Stand back far enough to capture the whole slope, then move to mid-range shots of each damaged area, then close-ups of individual hits. A close-up of a bruised shingle proves a bruised shingle; the wide shot proves it belongs to your roof, on that slope, among dozens of siblings. Denials feed on photos that cannot be placed. Give every close-up a wide parent it can be traced back to, and shoot the sequence in order so the file tells the story by itself.
Scale, date, and slope
Three habits turn a picture into evidence. Put a coin or a tape measure beside the damage for scale - hail bruises and blistering look identical at arm's length, and scale is how you tell them apart on paper. Keep your camera's date stamp on, or photograph that day's newspaper in the first frame; storm damage arguments are date arguments, and an undated photo floats free of the storm. And label every sequence by slope - north, south, east, west - because “the damage is scattered across all four slopes” is a sentence that argues directional hail, while an unlabeled pile of shingle photos argues nothing.
A photograph with a date, a scale reference, and a slope label is testimony. A photograph without them is a picture of a roof.
Build the index
A workable minimum for an ordinary gable roof is around two dozen frames: for each slope, one wide, two mid-range, three close-ups. Then number them and write a one-line caption for each in a plain document - “Photo 14: north slope, close-up, impact bruise, quarter for scale.” The index is what elevates the folder. An adjuster - or an appraiser, or a department of insurance examiner - can walk your roof from a desk, and the “insufficient documentation” door swings shut. It takes an evening, and it outlasts every phone call you will ever make about this claim.
Shoot the collateral
Hail that hit the roof also hit everything around it. Photograph dents in gutters, downspouts, window screens, the grill lid, the mailbox, the AC condenser fins. Soft-metal damage is hard to attribute to age, and it corroborates the storm the same way a second witness corroborates the first. Photograph the interior too - any ceiling stain, however faint, with a date in frame now and again a week later if it grows.
Stay on the ground when you should
None of this requires standing on a wet roof. A zoom lens from a ladder at eave height, or from the ground across the street, covers most of the sequence, and many roofing contractors will shoot the close-ups during a free inspection - ask for the raw files, not their marketing PDF. A photo taken safely is worth exactly as much as one taken heroically, and it does not add a second claim to your year.